Zoe Parsons is an Account Development Representative at Hochiki Europe, with experience supporting customer relationships, sales operations and wider business functions.
During eight years with the company, Parsons has taken responsibility for developing a number of previously dormant customer accounts into key partner clients for Hochiki, supporting several high profile projects.
Her role also includes documentation management and operational coordination, alongside close collaboration with Hochiki Europe’s Regional Sales Management team.
Supporting sales systems and project tracking
Parsons has contributed to the implementation of tools designed to support the UK sales team and improve project tracking.
She has also played a role in the introduction of a new company ERP system, helping to establish the system and providing training for both UK and Export sales teams as they adopted the new platform.
Her responsibilities extend beyond her core sales support role. Parsons also provides additional support to Hochiki Europe’s Supply Chain function during periods of increased demand or staff absence.
Recognition within the fire safety sector
In 2026, Parsons was shortlisted for Administrator of the Year at the Women in Fire Safety Awards. She was selected from more than 50 entries and named among 12 finalists in the category.
The Administrator of the Year category recognises individuals whose responsibilities extend beyond their primary role to provide broader organisational and operational support.
Parsons’ experience combines account development with project tracking, sales coordination, ERP implementation and training, documentation management and cross functional business support.
