Cygnus Opens New Technology & Training Centre


At the end of 2023 Cygnus announced the grand opening of its latest Technology & Training Centre (TTC) in Meriden, Birmingham.

This cutting-edge facility represents a significant step in our journey, reinforcing our dedication to leading the fire safety industry with innovative solutions. The Meriden TTC is set to be a hub for creative advancements in fire safety, as well as the new home of our expanded Cygnus Academy. This on-site, bespoke training program is designed for installers aiming to master SmartNet, the revolutionary EN 54 certified, completely wireless fire detection and alarm system.

Sandy Damm, CEO of Cygnus, shares her excitement: “The launch of our new Cygnus TTC in Birmingham is a key milestone for us. It signifies a new chapter in Cygnus’ growth and reflects our unwavering commitment to remaining at the forefront of fire safety technology and expertise. This investment is not only about innovation but also about nurturing local talent. We are eager to strengthen our team and extend our gratitude to Charles Markham, Director and Shareholder, for his exceptional efforts in establishing this premier facility, a future cornerstone for the Cygnus Group.”

Charles Markham, Director and Shareholder at Cygnus, adds, “Meriden is an ideal location for our facility. Its central positioning, close to Birmingham Airport and major transport links, provides excellent connectivity. This enables us to effectively serve both our UK and international customers. The area’s renowned technological expertise makes it a prime spot for our combination of training and R&D at the TTC.”

Facility Highlights The Cygnus TTC boasts top-of-the-line facilities for testing, refining, and developing fire and safety solutions. It also features innovation spaces designed for collaborative efforts among our research and development and technical support teams.

Cygnus Certified Installer Program Our new Cygnus Academy training center offers a contemporary and well-equipped environment for installers to undergo SmartNet training and become Cygnus Certified Installers. The SmartNet course encompasses both theoretical and hands-on training, providing comprehensive knowledge of SmartNet technology and the skills needed for its successful installation.

The opening of a second Cygnus Academy location aligns with our goal to certify installers in SmartNet installation, making Meriden an accessible venue for all installers. This expansion not only supports our rapid growth but also contributes to local employment opportunities.

Sandy Damm concludes: “We are eager to move into the next phase of our growth, further investing in research and development. Meriden’s strategic location, near technological and academic centers, makes it an ideal base for Cygnus’ R&D efforts. Additionally, the expanded training facilities open new possibilities for comprehensive installer support and ongoing expert technical assistance.”

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Media Contact
Rebecca Spayne Managing Editor, International Fire Buyer
Tel: +44 (0) 1622 823 920

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