PEL Disabled Refuge Call Range Expanded

The highly popular Refuge Call System …

The highly popular Refuge Call System available from PEL Services has received a welcome addition to the range in the form of a new single zone version designed specifically for smaller premises, including retail outlets.

It is an economical, simple yet highly effective means of helping building occupiers to comply with the Disability Discrimination Act and relevant standards BS9999 and BS5839 part 9. Instead of engaging in significant building restructuring to accommodate safe gradient evacuation slopes between floors for those unable to use stairs, these systems provide two way communication between identified refuge locations and the central station upon the ground floor.

Using a PEL Refuge Call System, disabled persons can alert the central station to their predicament by simply lifting the Refuge Call handset or activating the ‘hands free’ unit, which are placed at key points throughout the building. This causes the relevant button on the control panel to light up and the master telephone to ring. When the master telephone is answered, normal two way conversation takes place and appropriate action can be identified and taken.

In addition to the new single zone ‘one to one’ system, PEL Refuge Call control panels are available in four standard sizes, serving 16, 32, 48 or 64 remote locations. In fact this modular system can accommodate up to 256 lines without the need for signal boosters on the line. If required, the control panel can be manufactured to allow remote locations to be indicated on a graphic of the building layout to simplify visual identification.

Installation is very simple and cost-effective as all PEL Refuge Call Systems can be used with radial wiring and loop wiring in the one system.

Exceptionally reliable, the PEL Refuge Call System comes with emergency battery back-up supply and the telephone cable is self-monitoring for faults. It is compliant with the BS5839:part 9 code of practice for emergency voice communication systems.

Details on this simple but highly effective system can be found in a dedicated Disabled Refuge section within ‘Sound and Communications’ at

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