First Arriving have recently announced that industry marketing and business strategy executive Shannon Gilliland has joined its team as Vice President of Business Development.
Gilliland will be responsible for planning and implementing new business initiatives across First Arriving’s suite of technology, marketing solutions, and strategic services.
“Shannon’s proven track record of building client relationships, delivering exceptional customer service, and improving productivity in the public safety sector make her the perfect addition to our growing team,” said Dave Iannone, CEO, First Arriving.
Prior to joining First Arriving, Gilliland served as the Director of Business Development for the International Association of Fire Chiefs (IAFC) where she led sales and the client-relationship management team. Gilliland brings over 15 years of experience with developing strategic partnerships, sales & marketing, revenue growth, project management, and client success transformation.
“I am excited to join an amazing group of highly talented and motivated individuals that are dedicated to providing best in class marketing and communication strategy to help public safety organisations flourish,” said Shannon Gilliland.
“This position gives me the opportunity to leverage my experience and commitment to public safety. First Arriving is uniquely positioned to improve customer experience, increase engagement and optimise efficiencies through a suite of services and products.”