Surrey Fire and Rescue Service selects Infographics

March 23, 2023

Following a competitive tender process, Infographics is delighted to announce that Surrey Fire and Rescue Service has selected the Prevent + Protect solution to replace a Microsoft Dynamics-based system and further modernise prevention and protection activities.

The project includes deploying the Prevent + Protect Mobile App, Web Client and close integrations with Microsoft Office 365. The Microsoft Azure Cloud-hosted solution will be delivered as Software as a Service (SaaS).

Multiple UK fire and rescue services use the Prevent + Protect solution for prevention, protection, operational risk, and hydrant management – with additional clients expected to be added in the coming months.

The cross-platform App enables field workers to complete jobs online or offline, and integrates with device technologies such as location services, route planning, cameras and other areas to transform the way field workers can complete their tasks. And it’s all deployed and updated via the standard Apple and Google App stores.

It ships and updates as an FRS Configurable Off The Shelf Solution (COTS) with pre-built job types, questionnaires and workflows, as well as offering the ability for customers to configure their own – whilst still retaining the advantage of being a single, upgraded, supported solution.

Sally Wilson, Assistant Chief Fire Officer – Service Support at Surrey Fire and Rescue Service, said:

“We are delighted to confirm Infographics’ Prevent + Protect software will be introduced across the service. This follows an extensive tender process which identified the software as the best suited to our requirements. Prevent + Protect will help us carry out vital work in reducing risk to our community.”

Russell Wood, Commercial Manager at Infographics, said:

”This latest deal cements our prevention and protection software suite’s leading position in the UK fire and rescue sector and the benefits of the significant R&D we continue to invest in this area, which will drive transformation within the sector and revolutionise the way FRS’ can deliver services to manage and reduce risk to the public.

“The combination of its Cloud-based delivery, mobile app, and specialist ‘out of the box’ functionality on the standard supported platform ensures customers can invest in a product that will continue to develop and which they can continually move forward with as legislation and requirements change.

“For our FireWatch customers, there is also the added benefits of integrating the resource management platform and incident data with their prevention and protection solution to provide efficient systems and processes.

“We have a strong pipeline in this area and expect to make further new client announcements in the coming months.”

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